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The pilot assembly was delivered fast and exactly as described. Kudos to Tess for great customer service.
Fantastic Service. I ordered two Fireplace Pilot Assemblies that were out of stock. Warren contacted me to be sure I was aware of the delay. He again contacted me when one of the two assemblies arrived and quickly mailed the assembly. This allowed me to fix the fireplace without waiting for the second back ordered assembly. Later, the second assembly was mailed. The customer service and customer contact was beyond what I would have expected.